Qantas Extends Frequent Flyer Status Due To Coronavirus

Qantas has just announced a very generous status extension for its most loyal customers: Qantas Frequent Flyers.

Those with Silver, Gold, Platinum and Platinum One status will see it extended by as far as 2022.

The move comes as frequent flyers see their travel cut due to the global Coronavirus outbreak. Unlike Virgin Australia, who is only offering a far less favourable solution, Qantas Frequent Flyer won’t even have to fly to retain their status for another year.

How will the Qantas Status extension work?

Those who have anniversary dates between March 2020 and February 2021 will automatically get their status extended by another 12 months.

The program will be rolled out in 2 separate stages, first off will be those with membership anniversary dates between March and June 2020. If you fall in that timeframe, your status will be extended by March 27, 2020.

Frequent Flyer with membership expiry dates set between July 2020 and February 2021 will have their tiers extended by April 9, 2020, at the latest.

This is an outstanding win for all Qantas Frequent Flyers who will be able to secure their status tiers by an additional 12 months.

In summary if your status expires:

  • between March and June 2020, it will be automatically extended by 27 March 2020; and
  • between July 2020 and February 2021, it will be automatically extended by 9 April 2020.

What about gifted status?

If you have been gifted Gold or Platinum by a Platinum One Member, you’re in luck! The same policy, as listed above, will also apply to your account, and you won’t have to fly a single mile for it!

Will I still need to fly four sectors?

No! Qantas has waived the 4 QF operated flight requirement to retain status. That’s unlike Virgin Australia who still requires you to meet the minimum flights needed.

What if I still have some travel booked?

If you do have some flights before the status extension upgrade, they will count towards your next tier.

Qantas FAQ

Do I need to register to get my status extended?

No, Qantas will automatically extend your status by the dates listed above.

What happens if I’ve already retained my status, will it still be extended by 12 months?

No. If you’ve already retained your status then you will automatically enjoy your current benefits for the rest of your Membership Year another 12 months. Status extension will not apply.

Is Qantas providing assistance to members to help them reach a higher Status?

No. The Qantas status extension is to assist members to retain their current status and benefits if they have not earned the required Status Credits to retain. 

Is it still possible to move up to a higher status level (e.g. Gold to Platinum) if I earn the required Status Credits?

Yes. Once you earn the required Status Credits and travel on at least four Qantas Group flights within a Membership Year, your status will be upgraded in line with the program.

When Qantas extends my status as part of this change, will my Status Credits reset to zero?

No. Your annual Status Credit total will only reset to zero at the end of your current Membership Year. The 12 month status extension will not change this.

Can my current Status Credits be carried forward to my next Membership Year?

No. Any Status Credits you have earned so far in this Membership Year will reset at your current Membership Year end date.

Will the status extension impact the Loyalty Bonus and other Bonus Rewards calculations?

No. There’s no change to the calculation and awarding of any Bonus Rewards that are earned. You will continue to receive Bonus Rewards during your membership year if the eligibility criteria is met.

For more info visit the Qantas FAQ page here.